FAQ: Charge my vehicle
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Frequently asked questions
How do I sign up for the 'EVzen Charge' app?
- Download the app (available on the App store and Google Play)
- Select 'Sign up'
- Enter your email address
- Enter a password. Your password must contain: 8 characters minimum, upper and lower case
- Accept the terms and conditions by ticking the box
- Click on the 'sign up' button
- You will receive a confirmation email
- Go to your mailbox and click 'validate' in the email to validate your registration
- You can now access the application by entering your login details
How much does it cost to join the EVzen network?
- Signing up is free and without obligation
Do I have to sign up to use the EVzen terminals?
- Signing up for the EVzen Charge app is not mandatory.
- However, it allows you to:
- Charge effortlessly at thousands of terminals in France and Europe
- See available terminals near you in real time
- Charge and pay directly from the app
- View the progress of your charging session in real time and access your charging history
- View your invoices
- Order a charging card
How do I sign up for the 'EVzen Charge' app?
- Download the app (available on the App store and Google Play)
- Select 'Sign up'
- Enter your email address
- Enter a password. Your password must contain: 8 characters minimum, upper and lower case
- Accept the terms and conditions by ticking the box
- Click on the 'sign up' button
- You will receive a confirmation email
- Go to your mailbox and click 'validate' in the email to validate your registration
- You can now access the application by entering your login details
How much does it cost to join the EVzen network?
- Signing up is free and without obligation
Do I have to sign up to use the EVzen terminals?
- Signing up for the EVzen Charge app is not mandatory.
- However, it allows you to:
- Charge effortlessly at thousands of terminals in France and Europe
- See available terminals near you in real time
- Charge and pay directly from the app
- View the progress of your charging session in real time and access your charging history
- View your invoices
- Order a charging card
Choose simplicity and our expertise
Simple charging, accessible to all: app, charging card, and credit card
7 to 240 kW charging tailored to your needs
24/7 assistance from electric mobility experts support@evzen.com